Showing posts with label Yonsei Severance. Show all posts
Showing posts with label Yonsei Severance. Show all posts

Tuesday, October 1, 2013

[Personal UX/UI review] Yonsei Uni. Severance Hospital Funeral Services

I happened to be recruited as a pallbearer last weekend and here are some observations I made on the way.

Issue: Emergency Room sign doesn't look like urgent

Solution: color it in red

Lesson: when design, going along with people's mental model can bring intuitive understanding

Positive: though the color can be distinctive, You Are Here sign was fairly easy to catch (c.f. many maps I've seen in the past failed in this regard)

Issue: eyes move much in finding information

Solution: place the legend right below of the map

Lesson: like Fitts's Law popularly applied in web design to reduce mouse pointer movement from one sequential action to the next, the Law also needs to be applied in print or sign board to reduce eye movement. 

Issue: though the information is sorted by funeral home number, floor info is displayed first; viewers in a rush may spend a couple more seconds to find their place

Solution: make first column as sort-by (e.g. Funeral Home special 1, 3, 5, etc.)

Lesson: in designing a table, try to sort its content by first column or so

Issue: too many repetitive basement texts

Solution: use B1 (basement 1) and B2 only once and sort the table by floor

Lesson: in designing information architecture, consider applying MECE (mutually exclusive and collectively exhaustive) principle

Issue: fourth column title is missing

Solution: simply add one ;)