Wednesday, October 2, 2013
Just realized that I didn't put my blog on Google Analytics to track down users' behavior to improve the blog and found my old websites. Tried to delete them but couldn't find delete button so youtube'd how-to videos and finally deleted them.
Issue: über hard to find delete an account and view
Solution: make the delete menu as an icon and place the icon next to Account ID or somewhere visible
Lesson: if a function of one's business is too difficult to find or use, people will start youtube or blog about it and that may not be pleasing to the brand